Privacy Policy

Your privacy is important to us. It is TalkEasy's policy to respect your privacy regarding any information we may collect from you across our website. By using TalkEasy, you consent to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Data

We collect the following personal information from you:

• Name: We may collect your name to personalize your experience and communicate with you effectively.
• Email: We collect your email address to send you important information regarding your account, updates, and other essential communication.
• Payment Information: We collect payment details to process your subscriptions securely. This data is handled by our third-party payment processors and does not touch our servers.
• Content You Provide: We collect the audio and text you submit to provide the core AI transcription and analysis services.

1.2 Non-Personal Data

We use web cookies and other technologies to collect non-personal information such as your IP address, browser type, device information, and browsing patterns. This information helps us to enhance your browsing experience, analyze trends, and improve our services.

2. Purpose of Data Collection

We use your data for the following purposes:

• To Provide and Maintain the Service: This includes processing your subscriptions, enabling AI features, providing customer support, and keeping you updated about your account.
• To Improve and Personalize the Service: Analyzing usage patterns helps us enhance features and your overall experience.
• To Communicate with You: We send service-related announcements, security alerts, and support messages.
• For Security and Fraud Prevention: We use data to protect our services, our users, and to prevent fraudulent activity.

3. Log Files and Cookies

TalkEasy follows a standard procedure of using log files. We use cookies to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

4. Third-Party Services

We use third-party services for authentication and payment processing, such as Supabase for user authentication. These services may have their own privacy policies governing the use of your information.

5. Data Security

We take the security of your data seriously and use commercially acceptable means to protect it. However, remember that no method of transmission over the Internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

6. Children's Privacy

Our Service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us so we can take necessary action.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at: talkeasy09@gmail.com.